Refund policy

GENERAL

All our goods are charged in New Zealand Dollars. Please note that the name that will appear on your statement will be Escarpment Winery Ltd.

ORDERS - CUSTOMER SERVICE

For any order issues, please contact us via email at [email protected].

RETURNS POLICY

If you are not completely satisfied with the product, contact [email protected]. We will arrange to pick up the remaining unopened bottles as well as the bottle you are unhappy with. We will test the wines and replace your order in full.

Please note, this must be done within 30 days of the purchase date.

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